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Dakine
Job Title: Distributor Sales Support Lead
Industry Sector: Action, Bike, Outdoor, Snow
Job Categories: Customer Service
Sales - Inside

 Contact Information
 
Company Name: Dakine
  Address: 603 Portway Ave
Hood River, OR 97031
United States
  Company Phone: 5417160745
Web Site: http://www.dakine.com

Job Description
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The Position: Distributor Sales Support Lead

DAKINE // SALES OPERATIONS DEPT

POSITION // Distributor Sales Support Lead 
LOCATION // Hood River, OR

This is a full-time, in-house position. Minimum of two years customer service/operations experience required to apply.

Only candidates selected for interviews will be contacted.

Please email your resume to: employment@dakine.com

 

POSITION OVERVIEW

Primarily responsible for providing effective customer service for all international distributors by utilizing excellent time management skills and providing problem resolution when needed

Supports distributors as initial contact for day to day needs and requests

Places and maintains all sales orders to meet company and customer targets

Oversees/manages any data or order-cleansing projects for customers

Inform customer of unit prices, seasonal production schedules, anticipated delays, and any additional information

Coordinates payment per the agreed upon customer payment terms and provides all necessary import and export documentation as needed

Works closely with Procurement to insure that all international country and vendor compliance requirements are met

Recommends and works with Sales and Operations Management staff to set policies and procedures for accounts

Liaison with US and Euro warehouses for export shipments to insure all pick ticket processing and shipping is smooth and meets customer and Dakine requirements

Any other duties as assigned

REQUIREMENTS

Bachelor’s degree or equivalent combination of education and experience

Strong customer service orientation and focus with two years of customer service or operations experience -preferably in the action sports industry

Customer service or sales operations lead/management experience

Experience with Dynamics AX a plus

Strong MS Excel skills

Strong problem solving, communication (written and verbal) and organizational skills

• International supply chain/logistics experience a plus

Must work with a high degree of accuracy and attention to detail

• Valid US work permit

DAKINE MARKET KNOWLEDGE

Dakine lives in a number of action sports markets – Surf, Snowboard, Ski, Skate, Windsurf, Kite, and Bike. We also build a

wide range of packs and bags for the Men’s and Women’s lifestyle markets. The staff at DAKINE are passionately involved in

these sports in their personal time and for their jobs We have found this to be essential in creating innovative and functional

products.

PACKAGE

• Wage is based on experience 

• Eligible for enrollment in our company sponsored health plan (medical, dental, with options for vision)

• Eligible for enrollment in our 401k plan after 6 months of employment

• Eligible for our pro-deal purchase partnership (We have over 80 action sports and clothing companies

   that offer DAKINE employees a 50-70% discount off retail pricing)



Job Location: Hood River, OR
Country: United States
Position Type: Full Time
Employee May Telecommute: No
Job seekers must live within: No preference
Required to Relocate: Yes
Willing to Travel: No
Required Experience Required: 1-3 years

Job Application Web Site: http://www.dakine.com/en/career
E-mail: employment@dakine.com

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