Soldier Ride Team Bicycle Technician

The Wounded Warrior Project (WWP) Soldier Ride Coordinator – Bike Technician will assist with program coordination/logistics for Wounded Warrior Project (WWP) Soldier Ride, a program that provides adapted cycling opportunities across the country for wounded warriors. The rides are typically three (3-5) days long and are geared for warriors of all abilities, and both adaptive and standard cycling equipment is provided regardless of ability.

• Serves as WWP subject matter expert on cycling, adaptive cycling, and coordinates technical support, supply and gear, bike inventories, and supply and gear support for all events
• Develop and implement adaptive cycling clinics as well as a challenge rides with adaptive cycling program which encourages warriors to get physically active and remain active
• Serves as a mentor; provide positive reinforcement of warriors on rides; and build mutual respect with warriors and encourage them to continue in their recovery
• Assist with the delivery of pre-ride warrior meetings, explain code of conduct, policies, procedures; what is expected of the warriors on the ride; and how warriors are representing their service as well as WWP
• Have a working knowledge of the rides operational plan
• Perform other coordination and logistical tasks as assigned by manager
• Mandatory travel to soldier ride events
• Mitigate risks at all events – oversee the safety of participants and volunteers
• Other related duties as assigned

• Represent WWP in a professional manner
• Comply with organization and program standard operating procedures
• Ability to provide high quality customer services to all relevant stakeholders
• Contribute to a positive work environment and overall team effort in the department and organization
• Assist with and/or potentially implement logistical coordination at WWP events
• Ensure proper maintenance of equipment at all rides
• Basic computer skills
• Ability to troubleshoot complex issues
• Good analytical skills
• Good verbal and written communication skills
• Strong mechanical competence and experience with tools of the trade required

• High School Diploma or GED required. Bachelor’s degree preferred
• Minimum one (1) year experience servicing bicycles required; to include shocks, suspensions, wheels, fitting, and other related tasks required
• Adaptive bike mechanic experience preferred
• Prior military experience or familiarity with military culture preferred
• Group cycling experience required
• Must be able to travel between 25% - 50% of the time including overnight and weekend travel