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River Operations/Guide Manager

 

Posted by Canyon Voyages Adventure Company on 03/09/2019


Job Basics

Industry Sector: Outdoor, WaterSports

Job Categories: Management, Management - Team, Operations, Retail - Sales

State:

City: Moab

Country: United States

Required Experience: 1 - 3 years


Contact Name: Brian Roe

Contact Phone: 4352596007

Job Type: Full Time

Salary: $36-40,000/year

Required to Relocate: Yes

Required to Travel:

Employee May Telecommute: No

Job Seeker Must Live Within: 10 miles


Job Description & Requirements

The position of Guide Manager requires the ability to prioritize, build team efforts, follow company management direction and think on your feet as well as the physical stamina to finishing strong as well as taking the lead in adhering to and demonstrating and adhering to the company philosophy and policies.

Prerequisites  (*preferred, **required)

a)  ** Qualify for Guide Certification

b)    **Current WFR or WFA First Aid, CPR, and Food Safety Manger certification

c)    *Valid or (ability to obtain) a CDL license

d)    **Be physically fit and capable for the job

e)    *Possess strong organizational skills

f)      *Previous management or supervisory experience

g)    *Demonstrate good mechanical knowledge and skills

h)    *Knowledge of area rivers

i)      **Knowledge or raft, kayak equipment, maintenance and repair.

Job Description/Expectations

Coordinate with the Assistant Manager to ensure constant, consistent supervision of Guides/Drivers at the warehouse to maintain Company standards.

 

Guide/Driver Management:

§ Weekly Guide/Driver schedules. 

1.   Conduct Guide recruitment, hiring process and coordinate with Office Manager hiring packets for seasonal Guide personnel documents.

2.    In conjunction with Assistant Manager, assist in recruitment, hiring process of seasonal Drivers and coordinate hiring packets with personnel documents. 

§ Scheduling- Work in conjunction with Assistant Manager to post 2-week schedule

1.   Manage the River Tours and Warehouse Operations Schedule

2.   Manage and post 2-week Guide/Driver schedule.

§ Payroll

1.   Manage Guide/Driver timesheets for submittal to payroll.

2.   Review Guide/Driver daily and weekly trip reports and complete timesheets, reviewed by Guide/Driver and deliver to Office Manager in accordance with payroll schedule.

§ Tours/Trips

  • Manage Trip/Tour Resources (Personnel & Equipment)
  • Assign Guides to Trips/Tours

  • Assign Drivers 
  • Supervise trip/tour rigging of equipment
  • Troubleshoot logistical obstacles
  • Acess river conditions
  •                                

    1.   Manage and assign Guides & Drivers to trips through online reservation system.

    2.   In coordination with Assistant Manager 

    a. Oversee and manage the completion of trip reports and ensure timely delivery to the office.

    b. In conjunction with Assistant Manager oversee and manage logistical aspects of all guided trip operations; including river and land tours, guides, and commissary staff.

    c.  Refine, develop, implement and reinforce the CV standardized training program for guide, driver and commissary staff.

    d. In conjunction with Assistant Manager, Company President and VP to carry out pre-season guide/driver orientation schedule, materials and dates.

    e. In conjunction with the Assistant Manager responsible for maintaining a clean and organized warehouse facility and yard.

    f. Coordinate river guide licensing.

    g. Provide guiding, driving, commissary and main office service as necessary.

    h. Assist rental staff in equipment rental rigging and derigging.

    i. Perform other duties as needed by the company.

     

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    About Canyon Voyages Adventure Company

    Canyon Voyages is a outdoor adventure outfitter specializing in guided whitewater rafting trips down the Colorado River in Moab, UT.   The CV retail store has everything outdoor and is also Moab's trail running store.   CV's gear rental shop does daily and multi day rentals of outdoor gear and boats including Inflatable Kayaks, SUP Boards and Rafts from 10" - 16".