Sales Representative

Position: Sales Representative

Location: Rogers, AR

About the Position

The Allied Mission is to make the finest bicycles on Earth. We build them in the United States from the ground up: from design to engineering to manufacturing. As part of our growth, we are seeking a Sales representative that has a strong industry background, deep cycling knowledge, and an attitude that fosters rapid growth. This position will be based in Rogers, AR. Domestic travel will be needed when it is again permitted to safely travel. You will report to the Sales Manager.

What you will do

Allied has been in existence for four years. In this time, we’ve made tremendous progress as a manufacturer of world-class bicycle frames. We are seeking to expand our portfolio of products and need a personality that can accommodate the rapid pace of change a company like Allied presents. Our sales team is expected to be able to sell into and across all of our channels and adapt to the rapidly evolving channel structure.

Responsibilities

• Serve on the frontline for inbound customer communication across phone, live chat, and email. You will be responsible for promptly and effectively managing these inquires within clearly defined service levels. This will include being available during off-hours and weekends as needed.

• Ability to sell across all of our channels effectively (Direct to consumer, IBD, Export, and distributor.)

• Assist with customers who visit Allied HQ – providing technical information, sizing assistance, demo rides, sales support, and otherwise creating excitement around the Allied brand.

• Possess authoritative expertise on Allied technology, and an ability to effectively educate consumers on the benefits of Allied within a highly competitive gravel and road marketplace.

• Meet/exceed monthly, quarterly, and annual sales goals.

• Maintain and manage an active pipeline of sales leads. A vital aspect of this role is to actively send sales quotes and follow up with your leads. Pipeline management is essential.

• Field and resolve warranty, repair and return circumstances as they come up. This involves communication across departments within Allied.

• Take a lead role in executing dealer events and trade expos to create awareness of the Allied brand, educate about Allied technology and create new relationships.

Who we are looking for

Basic qualifications required for your success

• At least 5 years experience in sales.

• At least 3 years experience in the cycling industry.

• Passion for and proficiency at cycling.

• Deep understanding of bikes and the current state of the bike industry.

• Understanding of the sales process and dynamics.

• A commitment to excellent customer service.

• Experience with bike fitting.

• A customer-focused, consultative, and value-based approach to selling.

• Availability to travel out of state for dealer and consumer events. Up to 25% of the time.

• Openness to giving and receiving feedback—both positive and constructive.

• Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.

• Ability to assume new and evolving responsibilities as we grow and mature as a company

• Competency in software applications including Microsoft Word, Microsoft Excel, and Google Suite.

• Able to work comfortably in a fast-paced environment.

• Excellent written communication skills and experience in producing both brief and longer written products in a timely fashion for internal and external audiences.

• Excellent skills at managing data and using this data to make complex business decisions.

Personal attributes that support your success

• Excellent organizational skills, attention to detail, problem solver with a demonstrated capacity to meet deadlines, and a commitment to both teamwork and customer service.

• Intellectual agility and the ability to analyze and think critically.

• Strong interpersonal skills, a deeply-held instinct for collaboration, and ability to remain positive under stress, and a professional demeanor with demonstrated ability to maintain discretion in dealing with confidential information.

• innate desire to improve processes and efficiencies, and be able to articulate ideas to peers, executives, and external partners.

• Time management skills, the ability to work independently with moderate to no supervision, willingness to take initiative, and capacity to take on additional projects.

• Unquestionable ethics and integrity.

Compensation and Benefits

• Salary is dependent upon experience

• Benefits include: Health, dental, and vision insurance, PTO (vacation, sick, and personal leave), paid holidays, and retirement benefits