Operations Manager

Posted by U.S. National Whitewater Center on 08/16/2021

Job Basics

Industry Sector: Action, Bike, Fitness, Lifestyle, Outdoor, WaterSports

Job Categories: Customer Service, Events, Guide (raft,fish,bike hunt,horse etc.), Hospitality & Lodge Staff, Management, Operations

Company Type: Recreation

State: NC, SC

City: Charlotte

Country: United States

Required Experience: 5 - 7 years

Job Type: Full Time

Salary:

Required to Relocate:

Required to Travel:

Employee May Telecommute: No

Job Seeker Must Live Within:

Job Description & Requirements

The Whitewater Center is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. Being one of the largest tourist destinations in the Carolinas, the Whitewater Center is seeking out qualified Operations Managers to oversee daily operations of multiple business units.

Responsibilities:

• Lead, motivate and support a large team within a high volume and a demanding environment
• Develop, implement, and maintain quality assurance and safety protocols
• Leverage business metrics and trends to drive performance and maximize profit and revenue
• Maintain a keen awareness of how the brand is being represented and demonstrate a relentless pursuit of meeting the brand promise
• Utilize keys tools and metrics to measure team results and hold the team accountable to established goals and objectives
• Be a key leader in the planning and execution of existing and new programming.
• Accountable for P&L of various business units
• Other duties as assigned

Requirements:

• Bachelor’s degree in management, Business, Hospitality, Outdoor Recreation or equivalent
• 5+ years of experience in management and/or leadership
• Experience managing P&L
• Comfortable with physically demanding duties including extended presence in outdoor environments
• Ability to think critically, be proactive and be a self-starter
• Excellent Microsoft Office skills

Status:

Full-time,  Year-round

Supervisor:

Director of Operations

Benefits:

Facility Access

Staff Discount Program

Health, Dental, Vision

Flex Spending Account

401K

Paid Time Off

Culture:
 The Whitewater Center is dedicated to the promotion of the active, outdoor lifestyle. We are a team whose culture and work environment facilitates real engagement through real experiences. Since 2006, the Whitewater Center has engaged all levels of participants through its activity passes, instruction, and youth programming as well as its festivals, races, and other outdoor events. Opportunities can be found at the Whitewater Center for those interested in active summer jobs, a gateway into the outdoor lifestyle, or furthering your career in the outdoor industry.

Legal Disclosures:
 The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer who participates in the E-Verify program.

Application Link

About U.S. National Whitewater Center

The Whitewater Center is currently comprised of over 1,300 acres of protected land offering 50 miles of trail and access to the Catawba River and Long Creek.  The Center’s goal is to continue to increase the size of these protected lands and promote even greater access through land acquisition and natural resource management. Whether you visit to ride 50 miles of single-track trail or simply enjoy eating a meal by the whitewater course, we are certain that you will meet new people and connect with old friends in a shared experience outside.