Land Sport Operations Assistant Manager

Posted by U.S. National Whitewater Center on 08/11/2021

Job Basics

Industry Sector: Action, Bike, Fitness, Lifestyle, Outdoor, WaterSports

Job Categories: Guide (raft,fish,bike hunt,horse etc.), Management, Operations

Company Type: Recreation

State: NC, SC

City: Charlotte

Country: United States

Required Experience: 1 - 3 years

Job Type: Full Time

Salary:

Required to Relocate:

Required to Travel:

Employee May Telecommute: No

Job Seeker Must Live Within:

Job Description & Requirements

The Land Sport Operations Assistant Manager at the Whitewater Center leads the team of Supervisors and front-line staff responsible for assisting and guiding guests through land-based activities on the Center’s 1,300 acre footprint. This role must train and coach staff on all Land Sports operating and safety procedures, in addition to implementing future processes to continuously improve the quality of the Whitewater Center’s recreational activities. The Land Sport Operations Assistant Manager reports to the Land Sports Manager.

Responsibilities:

• Responsibility for daily operations of all Land Sports activities alongside other Supervisors/Assistant Managers.
• Manage an efficient staffing operation and demonstrate an awareness of situation factors that change the approach to Land Sport activities.
• Staff and lead projects to maintain activity areas, inspect equipment and infrastructure and improve staff process execution
• Scheduling of Land Sport Supervisors and Coordinators
• Maintain high safety standards in all aspects of the guest experience.
• Provide field support to assist the Land Sport team as necessary.
• Other duties as assigned.

Requirements:

• Strong understanding of operational systems for low/high challenge courses and climbing walls.
• Strong leadership and public speaking skills.
• Ability to effectively supervise and manage a team of hourly and salaried staff
• Self-motivated, adaptable, and focused on the guest experience.
• Current First Aid and CPR certification.
• A degree in Commercial Recreation, Outdoor Education or related field is preferred.

Status:

Full-time,  Year-round

Benefits:

Facility Access

Staff Discount Program

Health, Dental, Vision

Flex Spending Account

401K

Paid Time Off

Overview of Department:

The Outdoor Activities Department is responsible for leading and supporting experiences in a variety of water and land-based sports. The department also instructs guests through the Whitewater Center’s Outdoor School and Summer Camps. Outdoor Activities employees engage with guests through an assortment of pass activities and help create memorable outdoor experiences.

Culture:

The Whitewater Center is dedicated to the promotion of the active, outdoor lifestyle. We are a team whose culture and work environment facilitates real engagement through real experiences. Since 2006, the Whitewater Center has engaged all levels of participants through its activity passes, instruction, and youth programming as well as its festivals, races, and other outdoor events. Opportunities can be found at the Whitewater Center for those interested in active summer jobs, a gateway into the outdoor lifestyle, or furthering your career in the outdoor industry.

Legal Disclosures:

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer who participates in the E-Verify program. 

Application Link 

About U.S. National Whitewater Center

The Whitewater Center is currently comprised of over 1,300 acres of protected land offering 50 miles of trail and access to the Catawba River and Long Creek.  The Center’s goal is to continue to increase the size of these protected lands and promote even greater access through land acquisition and natural resource management. Whether you visit to ride 50 miles of single-track trail or simply enjoy eating a meal by the whitewater course, we are certain that you will meet new people and connect with old friends in a shared experience outside.