The Fishing Industry Jobs Marketplace


Service Technician

 

Posted by GoodTurn Cycles on 01/06/2022


Job Basics

Industry Sector: Bike

Job Categories: Retail - Bike Mechanic - Ski Technician, Retail - Sales

Company Type: Accessories, Apparel/SoftGoods, Events, Intern, Recreation, Retailer, Retail

State: CO

City: Denver / Littleton

Country: United States

Required Experience: 0 - 1 year


Job Type: Full Time

Salary: $17-$21/hr depending on experience

Required to Relocate: Yes

Required to Travel: No

Employee May Telecommute: No

Job Seeker Must Live Within: 25 miles


Job Description & Requirements

Service Technician

The Service Technician will be responsible for completing basic repairs on customer bikes and building new bikes. Occasionally the Service Technician will be asked to help in the retail portion of the shop. 

Approximate breakdown of work: 80% Service | 20% Sales & Customer Service

Duties and Responsibilities:

  • Perform repairs on customer bikes

  • Maintain rental fleet

  • Build new bikes for retail 

  • Maintain proper service area records and documentation

  • Write accurate and thorough service tickets

-

  • Assist in performing occasional inventory counts

  • Provide customer service over the phone

  • Maintain cleanliness / order of shop floor

  • Maintain high sales ability

  • Check work email at beginning / end of shift 

  • Provide team with week-end email summarizing open items

-

  • Act as mentor for job trainees

  • Assist in generating blog posts for GTC website

  • Staff local events


Education/Experience: 

  • High School Diploma or GED

  • 1-2 years experience in bicycle mechanics PREFERRED

  • Experience working in the bike industry a PLUS

Willing to train motivated, passionate, and dependable individuals. 


Skills and Traits:

  • High mechanical aptitude

  • Ability to effectively communicate bike problems to customer

  • Enthusiasm, high energy level, confidence, resourcefulness

  • Strong verbal communication skills

  • Strong leadership and team working skills

  • Strong record keeping skills

  • Ability to work in a dynamic, multi-functional, multi-cultural environment


Physical Demands:

  • Able to sit or stand and walk throughout the scheduled work shift

  • Must be able to ride a bike

  • Must be able to perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform these essential functions.

  • Able to lift and/or move up to 70 lbs


Typical Working Days / Hours:

  • 8 hrs/day

  • 5 days/wk

  • Working most weekend days


Pay & Benefits:

  • Pay: $17-21/hr depending on experience

  • Company Health Care

  • Paid Time Off

  • Paid Mental Health / Bereavement Days




About GoodTurn Cycles

GoodTurn Cycles is a nonprofit social enterprise dedicated helping people achieve better health and providing job training to young people. Our shop specializes in sales, rentals and tours of electric bicycles (e-bikes), and repairs for all bikes.

 

GoodTurn Cycles is home to a job training program for young people with barriers to employment. Our paid internship program takes our interns through a bicycle mechanics, customer service and mentorship curriculum in which we develop transferrable basic employability skills. Although we have dedicated staff to perform the training, all employees have the opportunity to have a positive impact on our interns through mentor engagement and supplementary training.