Customer Success Administrator

Posted by Midwest Outdoor Sales on 11/17/2023

Job Basics

Industry Sector: Outdoor

Job Categories: Admin/Clerical

Company Type: RepAgency

State:

City: Twin Cities or Appleton, WI

Country: United States

Required Experience: 1 - 3 years

Job Type: Hourly

Salary:

Required to Relocate: No

Required to Travel: Yes

Employee May Telecommute: No

Job Seeker Must Live Within: 10 miles

Job Description & Requirements

 

About Midwest Outdoor Sales:

Founded in 1972, Midwest Outdoor Sales is a leading independent sales representation agency that works with a portfolio of some of the most recognizable and respected brands in the industry including Cascade Designs, Osprey, Outdoor Research, Princeton Tec, Stormy Kromer, Terramar and Yakima. We are a collaborative and tightknit team that works hard to deliver the best level of sales, training, marketing and customer support to our retail partners and manufacturing partners in our territory. Midwest Outdoor Sales covers Minnesota, Wisconsin, North Dakota, South Dakota, Iowa, Nebraska, Kansas, Missouri, Arkansas, Illinois, Michigan, Ohio, Indiana and Kentucky.

 

About The Position:

 

Midwest Outdoor Sales is seeking to welcome a new team member to our sales agency. This position is primarily an office-based role to support our team of hard-working territory road sales professionals. The ideal candidate will be responsible for assisting with account support, order management, and sales data tracking. Working within a team environment to provide solutions and support to both our salespeople and our dealer base alike is paramount. If you are friendly, well organized and a team player that loves the outdoor industry, this is the job for you!

 

Qualifications:

 

-          Well-spoken and energetic on the phone.

-          Ability to wear many hats and possesses the flexibility to perform in a dynamic work environment.

-          Self-starter that can work independently.

-          Organizational skills to properly plan out their schedule months in advance.

-          High proficiency in Microsoft products (Excel, Outlook, Teams, Word, PowerPoint) and B2B platforms a must.

-          Proficient social media platform skills.

-          Ability to travel from time to time to support 2-3 regional tradeshows per year.

-          Knowledge and a passion for outdoor and bike gear a plus.

-       Work from home but meet with team when needed.

-      Located in the twin cities or Appleton, WI

About Midwest Outdoor Sales

Midwest Outdoor Sales is a long-standing respected manufacturers sales agency in the Midwest. For the last 40 years we have been representing industry leading brands in the outdoor industry.